People's Memorial advocates for consumer protection and choice for funeral and related end of life issues. Our advocacy priorities are:
- Increasing consumer choices,
- Increasing pricing transparency, and
- Ensuring consumer protection from predatory sales tactics.
PMA is a founding member of the Funeral Consumers Alliance (FCA) to function as a unifying force for consumer advocacy at the federal level.
- PMA and a team of death care providers worked together to pass SB 5001 Concerning Human Remains. This bill legalizes two additional disposition options, alkaline hydrolysis and natural organic reduction (2019).
- PMA worked side-by-side with the funeral industry to bring about passage of Designated Agent legislation, once again benefiting consumers (2011).
- Won the right for Washington's religious and cultural minorities to have up to 24 hours to perform religious or cultural rituals with an unembalmed, unrefrigerated body (2007).
- Protected the rights of Washington families to care for their own dead (2005).
- PMA played a key role in changing Washington law to place the funeral industry under the state’s Consumer Protection Act (2002) and helped pass another law legalizing the scattering of ashes of the deceased.
- The FCA was instrumental in getting the Federal Trade Commission to adopt a set of standards for funeral home pricing called The Funeral Rule (1984). PMA's biennial Funeral Price Survey was a key component of this successful effort. The Funeral Rule standards were revolutionary in enabling consumers to get accurate price information from funeral homes. PMA and the FCA are now working to update the Funeral Rule to the 21st Century, by requiring funeral homes to post their pricing on their websites.